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If you are not 100% happy with the quality or any other aspect of the goods we have supplied then please return them and we will be only too happy to refund you.
We are happy to accept returned goods within 14 days of purchase.
Please note: Returned items will need to be in their original condition as delivered and cannot be accepted if they have been fitted or modified. Please see terms and conditions for full details.
Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:
(a) We receive the returned product within 14 days following the date of delivery of the product;
(b) The returned product is unused, in its original packaging and otherwise in a condition enabling us to sell the product as new;
We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy including the original delivery charges and excluding the costs of returning the product to us).
Shipping rates are defined clearly throughout the checkout process and are subject to change without prior notice, notwithstanding any orders already made during such change will be honoured at the rate set at the time of the order being placed.
Returns are credited for the returned item(s) amount including VAT and do not include a refund of carriage unless Spectrographic Ltd are expressly at fault with the items shipped. Refunds will be made by the payment method chosen at the time of order being placed.